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Customer Service: 866-245-2723



For small repairs please refer to your local retailer who has a comprehensive range of spare parts for Lamy writing instruments on stock.

In case of more difficult repairs please return your Pen to our Service Center. Please post your faulty writing instrument and its components to following address:

Lamy Customer Service
11225 Gordon Road
Suite 101
San Antonio, TX 78216

When submitting your writing instrument for warranty repair, please remove the instrument from any package or box and send it by mail or courier (in each case insured) in a padded envelope or special repair envelope available at most Lamy dealers, together with a check or money order payable to Universal Luxury Brands Inc. for $9.50 to the address noted above.

Or e-mail us your repair request via "contact" on this site.